← SubSafe

Privacy Policy

Last updated: March 30, 2026

1. Information We Collect

We collect information you provide directly: your email address, password, and business data you enter into SubSafe (subcontractor names, contact information, and certificate of insurance details). We also collect usage data such as log files and browser information.

2. How We Use Your Information

We use your information to provide and improve the Service, send automated reminders and notifications, process payments, respond to support requests, and communicate about your account.

3. Data Storage

Your data is stored securely using Supabase, a PostgreSQL database platform with industry-standard encryption at rest and in transit. PDF documents are stored in encrypted cloud storage.

4. Third-Party Services

We use the following third-party services to operate SubSafe:

  • Supabase — database and authentication
  • Stripe — payment processing (we never store your card details)
  • Resend — email delivery
  • Anthropic — AI document parsing

5. Data Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide the Service (the services listed above) or as required by law.

6. Data Retention

We retain your data for as long as your account is active. If you cancel your account, you may request deletion of your data by contacting us at support@subsafe.com. We will delete your data within 30 days of the request.

7. Security

We implement reasonable security measures including encrypted connections (HTTPS), encrypted data storage, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also export your data at any time. To exercise these rights, contact us at support@subsafe.com.

9. Cookies

SubSafe uses cookies solely for authentication purposes (to keep you logged in). We do not use tracking or advertising cookies.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email. Your continued use of the Service constitutes acceptance of the updated policy.

11. Contact

Questions about this policy? Email us at support@subsafe.com.